top of page

Store Policy

Customer Care

We founded Lumieve Aesthetics with one goal in mind: giving our customers a fair, rewarding and enjoyable experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!


Lumieve Aesthetics, as one of the authorized retailers and skin care centres of Dermalogica, our products are guaranteed fresh and authentic. It is highly recommended that you only purchase directly through one of the authorized retailers.

Dermalogica products do not engage in animal testing, nor do the formulas contain animal-derived ingredients. They are recognized as cruelty-free by PETA (People for the Ethical Treatment of Animals). Further, they have been recognized by the RSPO (Roundtable of Sustainable Palm Oil) for sourcing palm oil in a manner that does not negatively impact local wildlife.

Please do not hesitate to contact us if you have any questions or concerns.

Privacy & Safety

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

The Company may use personal data for the following purposes:

  • To provide and maintain our service, including to monitor the usage of our service.

  • To manage your account: to manage your registration as a user of the Service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.

  • To contact you: to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage your requests: to attend and manage your requests to us.

  • We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

  • You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Payment Methods

Payment Methods

- Offline Payments (PayNow)

bottom of page